- HOW DO I ORDER ON-LINE?
Just start shopping! When you find something you like, click the ADD TO CART button next to that item. It will be saved in your Shopping Cart until you are ready to check out. You will have plenty of time to review and change your order before you submit it.
When you check out, you will have the opportunity to register which will create a mailboxes.com account. Either way, your personal information and transactions are secure.
- Can you install our mail system for us?
We understand installing. These HEAVY mailboxes can be no fun to install. It all depends on where you are located. We do offer installation in many locations in Oregon and Washington. If your existing non locking mailbox is set in a sidewalk,masonry unit, or other application we can also work with you on the disassembling of these applications also.We can also provide concrete pads for various applications of numerous boxes.We also provide installation of drive up Kiosks as well and do design layout for commercial applications and work closely with architects to achieve functionality as well as design.feel free to contact us with your specific needs.
No, the price does not include the post. You can order the mailbox with or without a post. The Boxes are used for many different applications such as placed in a masonry application,placed in a wall or used on an existing post.
My mailbox needs to be installed in a cement sidewalk. Is that a problem?
No, If we are doing the install,we will cut or Break through the cement and install the post in that location and pour in the new concrete mix with the new post. Or you can let us know the height of the post you need and we can get you a break away post for that type of installation. Recommended height is 41″-45″ to the top of the incoming mail opening entrance in the box.
- I want to bolt my mailbox post to a cement slab. Is there a possibility for getting a break away post?
Yes, just as the above question.there is an additional plate that is welded to the post that is designed to have concrete lag bolts or J bolts that are attached to this plate that mount to the surface of the sidewalk.some Department of Transportation jurisdictions require the breakaway application for safety purposes. Let us know the height you need depending upon curb height and or other reasons for different height. The standard height for a break away post is 36″.
- How long does it take for shipping, and should I order in advance?
Ordering in advance is always a good idea. We do carry some mailboxes in stock and can ship those out within 2 days. Shipping is done mostly by freight and averages a week for delivery. If we do not have the mailbox you would like in stock, then expect anywhere from 1-6 weeks for delivery. For special large orders we ship by freight and the delivery time can be the next day to three day’s.
- Can these Mailboxes be installed in Commercial, Residential, brick, stone, or concrete structures?
Yes, many of our boxes have been installed in many encasements. Special orders have been made to install in the most unique places that would also acquire the use of a rear retrieval system. Many special orders have been used, but for brick, stone, or concrete you can install them generally as is. Some will ask for the flag separate in order to place it on a Brick column or interior recessed space.
- Do you handle corporate or large orders?
Absolutely! We have the capability and expertise to fulfill any size order. We accept orders from businesses of all sizes including corporations, housing associations, builders, and non-profit organizations. Please call or email us for a free quote today. 503-359-5589
- Do you offer free shipping?
We do offer free shipping on certain items shipped to the US continental 48 states. Free shipping will be noted below the price of an item on the product page. Items that do not specify free shipping will calculate shipping costs based on the destination.
- Can I get rush delivery?
Products are generally sent FED-EX Ground or UPS. Next Day Air and 2nd Day Air are available upon request for some products and at an additional charge. Please contact us for a shipping quote.
- What if I lose my keys? Then what do I do?
Before you lose your keys, you need to write down the number that is on the set of key’s that you get. If you lose your keys, you can then inform us and we can get you the keys from the original manufacturer. A good locksmith can duplicate keys from the number on our standard keys however If you do lose your keys then your only option is to call a very good locksmith.
- How many keys come with a Mailbox?
Two keys come with the standard lock, If you need more then let us know. We charge $10 dollars per extra key, but you can have keys duplicated at any local locksmith. (Abloy and Medeco keys we need to be contacted for duplication of this addition/replacement)
- My street is very busy, so is it possible to get a rear access door on a Mailbox?
Yes, you can have a rear locking door added onto the back of all Mailboxes so that you can access it from the back of the mailbox, and still have access to the front as well.
- What is the difference between USPS and Private Access?
USPS access – Choose these products when the box is to be accessed by the U.S. Postal Service. To comply with postal specifications, these products are designed to accept a master postal lock which is issued and installed by your local postal authorities.
Private access – Choose these products when the box is NOT to be accessed by the U.S. Postal Service. Manufactured with quality materials, these products are ideal for private postal centers, government agencies, corporate mailrooms, colleges and schools, banks, military bases and many other applications.
- For Apartment Condo commercial applications WHAT IS STANDARD USPS-STD-4B+?
The demand for improved mailbox security prompted the United States Postal Service to develop this standard. This standard requires manufacturers to strengthen and improve the master door (arrow lock compartment) on vertical style apartment house mail receptacles and horizontal style apartment house mail receptacles. All Mailbox connection mailboxes are USPS approved and in full compliance with the requirements of USPS-STD-4B+. These 4B+ vertical and 4B+ horizontal mailboxes are approved for replacement and/or retrofit installations effective October 2006. For new construction or major remodels, 4C horizontal mailboxes are required.
- For Apartment condo commercial applications WHAT IS STANDARD USPS-STD-4C?
The United States Postal Service addressed the shape of mailbox compartments and the demand for more secure mail and parcel delivery with a new standard, USPS-STD-4C. This standard replaces the traditional cube style compartments with more flat style compartments as well as incorporates fully integrated or stand-alone parcel locker options into the mailbox. A minimum of one parcel locker is required for every ten (10) tenant compartments. Parcel lockers are not required in installation sites with less than ten (10) tenant compartments. Our 4C standard and custom high security horizontal mailboxes are fully integrated and stand-alone parcel lockers have been USPS approved and meet the specifications of USPS-STD-4C. This standard requires that 4C horizontal mailboxes and parcel lockers be installed in all new construction projects and major remodels effective October 2006.
- What’s the difference between a Mailbox and a Drop Box?
Mailboxes are for postal delivery and most often have a space for your outgoing mail. Drop boxes are for incoming items only and are not marked “U.S. MAIL”. Drop boxes are perfect for use as a secure payment drop box, book drop, or a night drop box. Shop through our drop boxes and collection boxes to find a box that fits your needs.